Leaders in Providing Fresh Cut
Vegetables Throughout Australia


This web site is owned and operated by Mason Bros Vegetable Farms.  Your use of or access to this web site is deemed to be your acceptance of these Terms of Use and all our terms, conditions and Privacy Policy set out or otherwise referenced on this web site (Terms).  If you do not agree to the Terms, you are not permitted to access or use this web site.

In these Terms of Use, “Mason Bros”, “we” and “us” means Mason Bros Vegetable Farms.

Liability disclaimer

The information contained in this web site has been compiled in good faith and Mason Bros will seek to ensure that all information is accurate at the time of inclusion. However, Mason Bros cannot guarantee the accuracy, adequacy or reliability of the material on this web site. The information contained in this web site may include inadvertent and occasional errors and is provided “as is.” Users should therefore read and understand the terms and conditions below.

Mason Bros, its associated companies, and every other party involved in creating, producing or developing this site, exclude, to the maximum extent permitted by law, all liability whatsoever in relation to any use of this web site and the information contained in it, including any reliance on such information, whether directly or indirectly, and loss or damage caused by a breach of your computer’s security or the transmission of any computer virus by reason of your use of, access to, or downloading of any material from this site.

To the maximum extent permitted by law, all warranties in respect of this web site and the information contained in it (including the content of or use of this web site, the security of your computer in accessing this web site, computer viruses, the availability, uptime and security of this web site and the integrity of data accessed through this web site) are excluded.

The materials contained in this web site are subject to change without notice, and accordingly may not be current at the time this web site is accessed.

We sometimes provide access to other world wide web sites from our internet site. However, we do not endorse or approve any products or information offered at sites you reach by accessing the Mason Bros internet site.

If you submit material to us

While any personal details sent to this site are subject to our policy on privacy and protection of personal data, all other information you communicate to Mason Bros through the Internet (including any remarks, suggestions, ideas, graphics or any other material) becomes and will remain our exclusive property and you grant us ownership and unrestricted rights to use such material (including, but not limited to, product or advertising ideas), without compensating you or anyone else for them. You will also provide us with any consents or other permission which we may need to use the material. This means that we do not have to treat any such information or material as confidential; you cannot sue us for using the information, ideas or other material you submit to us (including, but not limited to, product or advertising ideas); and if we can use them, or anything like them, we do not have to pay you or anyone else for them.

You acknowledge that you have full responsibility for any submissions or communications you make to this site, including its legality, reliability, appropriateness, originality and copyright. Further, you warrant that you are the owner or author of any material and are not breaching any third party rights (including confidentiality and intellectual property rights) in your communications with us.

You also acknowledge that Mason Bros undertakes extensive research and development into new products and business opportunities. By submitting material to the Mason Bros web site, you acknowledge that you have no claim against Mason Bros regarding any of its current or future products and materials which appear to be, and which are, based on any material that you have submitted.

Your liability

You agree to defend, indemnify and hold harmless Mason Bros and its respective officers, employees, agents and representatives from all claims, losses, costs and expenses (including without limitation legal fees) arising out of:

your use of or access to this web site or the services;

any breach of the Terms.


The information on our sites is presented to provide information about Mason Bros, its associated companies and their products. We do not imply that the information on the sites is appropriate or available for use outside Australia. These Terms of Use are governed by the law of Victoria, Australia.

Links to other web sites

This web site may contain links to other web sites (“linked web sites”). Those links are provided for convenience only and may not remain current or be maintained. Mason Bros is not responsible for the content or privacy practices associated with linked web sites. Mason Bros’s links with linked web sites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked web sites, or of any information, graphics, materials, products or services referred to or contained on those linked web sites, unless and to the extent stipulated to the contrary.


Mason Bros Limited and its subsidiaries (Mason Bros, us or we) are committed to protecting your privacy and to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how Mason Bros may collect your personal information and how we will use, record and protect that information.

What personal information do we collect?

Mason Bros only collects personal information which is reasonably necessary for one or more of its functions or activities. For example, we may collect your personal information in order to provide you with our products or services and to better understand your needs and how we can improve our products and services. We may also collect your personal information to protect against fraud or theft and to comply with our obligations under the law. Personal information may include your name, address, telephone number, email address and purchase/supply details.

From time to time, you may be able to deal with us anonymously or by pseudonym, but in some instances if you don’t provide us with certain personal information, we may not be able to provide you with the products or services you want.

How do we collect personal information?

The personal information we collect is, in most cases, directly supplied by you when you register your details with us or give us the information, when you place a call, email or otherwise contact us, when you order products or services from us or you supply goods or services to us.

When you visit our website, it will automatically send you a “cookie”. A cookie is a piece of text sent from a web server to your computer, and is used to identify you only by a random number. This information does not personally identify you, but it does tell us that your computer has visited our site and what areas of the site have been browsed. You can decline cookies by adjusting the “accept cookies” setting in your browser, however this may affect the functionality of the website.

Where we collect personal information from third parties, we will only do so if it is unreasonable or impracticable to collect the personal information directly from you and we will take reasonable steps to inform you if and when we do.

How is your personal information used?

When you do provide us with personal information, we will not use or disclose it other than for:

the purpose for which it was provided;

a related purpose that you would reasonably expect us to use the information for;

a purpose required or authorised by law or a court/tribunal order; or

a purpose that you have expressly consented to.

For example, we may use your personal information to contact you to provide you with the information and/or products and services you have requested. We may also store and process that information to better understand your needs and how we can improve our products and services. We may also use your personal information to protect against fraud or theft and to comply with our obligations under the law.

If we use your personal information for direct marketing purposes, all of the electronic communications we send to you will include an “unsubscribe” link which enables you to opt out of receiving any future direct marketing correspondence.

Who we may share your personal information with?

The information provided by you online may be disclosed to our agents, contractors or third party service providers who provide administrative, telecommunications, computer or other services to us in connection with the operation of our business and this website and who are under duties to Mason Bros to keep such information confidential and secure.

We may also provide third parties with aggregate, de-identified information about visitors to or users of our website.

On occasion, we may disclose personal information to overseas recipients. These overseas recipients are likely to be located in the country or countries in which you are located or to which you have requested us to supply products.

By providing your personal information to Mason Bros, you consent to the disclosure of such information to overseas recipients. Please note that once consent is provided, APP 8.1 will not apply to that disclosure so that, if an overseas recipient handles the personal information in a manner which breaches the APPs, Mason Bros will not be accountable under the Privacy Act for the breach nor will you be able to seek redress under the Privacy Act.

Data security

We maintain strict standards and procedures to prevent unauthorised access to your personal information and ensure correct use of information. We will take such steps as reasonable to protect your personal information from unauthorised access or use, misuse, loss, modification or unauthorised disclosure.

Personal information will be de-identified or destroyed when no longer required by us.

Access and correction of details

You can access and update personal information Mason Bros holds about you by contacting us via the method provided below during normal business hours. We will allow you access unless we consider that there is a sound reason under the APPs or other relevant law to withhold that information. If we refuse to provide you with access or correct the personal information held about you by us, we will provide in writing reasons for such refusal. If we refuse to comply with your request to correct the personal information we hold about you, you are entitled to ask us to associate with the information a statement that the information is inaccurate, out of date, incomplete, irrelevant or misleading, and we will take such steps as are reasonable in the circumstances to do so.

Changes to this Privacy Policy

Mason Bros may update this Privacy Policy from time to time.  We will publish any changes on this page.

Contact us

If you have questions or complaints regarding the way in which Mason Bros has handled your personal information, or if you wish to access or update your personal information, please contact us at:

Mason Bros Vegetable Farms
1 Masons Lane, Werribee South VIC 3030

Once we have received your enquiry, we will respond to you within a reasonable time. If, after receiving our response, you still consider that your privacy complaint has not been resolved, you may then, for example, take your complaint to the Office of the Australian Information Commissioner.

Further information

For more information about privacy issues in Australia and protecting your privacy, visit the website of the Office of the Australian Information Commissioner: http://oaic.gov.au